Shipping policy

Shipping Policy — BARNA RIZQ

Last Updated: September 2026

At BARNA RIZQ, we carefully pack every order to ensure your perfumes, attars and bakhoor reach you safely and in excellent condition.

1. Order Processing

Orders are generally processed and packed within 1–3 business days after the order is successfully placed.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Shipping Time

Once your order has been dispatched, estimated delivery times are:

  • Chennai: 1–3 business days

  • Other locations in India: 3–7 business days

  • Remote locations: Delivery may take additional time depending on the courier service.

Delivery timelines are estimates and may vary because of courier delays, weather conditions, holidays or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and minimum order value mentioned at the time of the offer.

4. Order Tracking

Once your order has been shipped, we will provide tracking information through the contact details provided during checkout, where tracking is available.

You can use the tracking information to follow your shipment's progress.

5. Delivery Address

Please make sure your shipping address, phone number and other delivery details are accurate before placing your order.

BARNA RIZQ is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

6. Delayed or Undelivered Orders

If your order is significantly delayed, please contact us with your order number. We will assist you in checking the shipment status with the courier.

If a package is returned to us because of an incorrect address, unsuccessful delivery attempts or failure to receive the package, additional shipping charges may apply for reshipment.

7. Damaged Packages

If your package appears damaged when delivered, please take photographs of the outer packaging and the product before opening or discarding the packaging and contact us as soon as possible.

We will review the issue and assist you according to our return/replacement policy.

8. Contact Us

For shipping-related questions, please contact:

BARNA RIZQ
Tondiarpet, Chennai – 600081
Email: barnarizqmart@gmail.com

Note: The delivery times and processing periods above are suggested store-policy wording. Before publishing, replace them with the client's actual courier, shipping charges, COD availability, and confirmed delivery timelines if those differ.